Privacy Policy
Effective date: March 24, 2026
1. Information We Collect
When you use InvoiceHive, we collect the following categories of information:
- Account information: name, email address, company name, and password when you register.
- Financial documents: invoices, bank statements, and related files you upload or connect.
- Usage data: pages visited, features used, and actions taken within the platform.
- Device and technical data: IP address, browser type, operating system, and referring URLs.
- Payment information: billing address and payment method details processed by our payment provider; we do not store full card numbers.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the InvoiceHive service.
- Process your financial documents and generate reports.
- Communicate with you about your account, updates, and support requests.
- Send product announcements and marketing communications (you may opt out at any time).
- Comply with legal obligations and enforce our Terms of Service.
- Detect fraud and protect the security of our platform.
3. Sharing of Information
We do not sell your personal information. We may share it with:
- Service providers: third parties that help us operate the platform (e.g., cloud hosting, payment processing, email delivery), bound by confidentiality obligations.
- Business transfers: in connection with a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.
- Legal requirements: when required by law, court order, or to protect the rights and safety of InvoiceHive, our users, or others.
4. Data Retention
We retain your account and document data for as long as your account is active or as needed to provide the service. After account deletion, we remove your data within 90 days except where retention is required by law.
5. Security
We apply industry-standard technical and organizational measures to protect your data, including encryption in transit (TLS) and at rest. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data. To exercise these rights, contact us at privacy@theinvoicehive.com. We will respond within 30 days.
7. Cookies
We use cookies and similar technologies to keep you logged in, remember preferences, and analyze usage via Google Analytics. You can disable cookies in your browser settings, but some features may not function correctly.
8. Children's Privacy
InvoiceHive is not directed to individuals under 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you by email or an in-app notice at least 30 days before material changes take effect.
10. Contact Us
If you have questions about this Privacy Policy, contact us at privacy@theinvoicehive.com.